Guest Service Agent
- Flexible schedule
- Free food & snacks
- Free uniforms
- Paid time off
- Training & development
- Health insurance
- High School diploma or equivalent required; college coursework or hotel experience preferred.
- Computer experience and strong communication skills are essential.
- PMS (Property Management System) experience is a plus.
- Ability to multitask and maintain a friendly, professional demeanor at all times.
- Must be able to lift up to 15 lbs and stand during the entire shift.
Key Responsibilities:
- Greet and assist guests, ensuring a positive experience.
- Handle check-ins, checkouts, and inquiries about hotel services.
- Manage reservations, rate quoting, and follow cash handling policies.
- Complete shift checklist, balancing paperwork and ensuring accuracy.
- Be knowledgeable about hotel services, promotions, and emergency procedures.
- Maintain cleanliness and organization at the Front Desk.
Apply now to join our team at Northport Hotel!
The Northport Hotel is a brand new boutique hotel in the heart of historic Northport NY. We offer 26 luxury rooms that feature 5 star amenities and a service experience to match. We are proud to be the home of our 170 seat casual fine dining restaurant serving lunch, brunch, pre theater and dinner 7 days per week. We are guided by our mission and vision statements to provide extraordinary guest experiences to all who visit us. To do this we are looking for team members that love to serve others, work in a team first environment and enjoy continually striving to be the best to join the team. If you feel you can make a positive impact on each guest who visits the hotel, we would like to speak to you. We offer competitive wages & benefits, clear vision on our why we are who we are, respect for each and every team member, training and an inclusive environment.
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